Privacy Policy is run by Open Systems Lab to support and advance the WikiHouse project. When you contact us or use the website, we may sometimes handle personal or confidential information that you provide to us.

Your privacy is important. This document explains how we use and handle any personal or confidential data you share with us.

What personal data we may collect

Your name

Your email address

Your address

Your phone number 

Your role / profession / interests and projects

Your social media (eg Twitter) handles

Other information you may provide to us may include, for example, details of the design, specification, budget, costings or timeline of your project.

How we use this data

We will use this information to contact you, and – at your request – to introduce you to potential collaborators or suppliers. 

Where you have opted-in, we may also use this information to keep you updated with news or invitations to events or collaborations.

We will not share this data with third parties without your consent.

Legal basis for processing personal data

When you contact or provide personal information to us you are giving your consent for us to collect personal information. We are processing this data on the legal basis of ‘consent’.

We will only collect and use personal information for the purposes specified by us above, or as required by law. We will not collect or retain any data that we do not need for the purposes listed above.

Retention policies

We will retain this data until further notice, unless you ask us to delete it.

Communications opt-out

We will never send you emails except:

– When you explicitly request one, for example when signing up to the service, requesting access, or contacting us.

– To provide you with important notifications (for example, if there has been a problem).

– To keep you updated with news or invite you to opportunities to participate or contribute to the WikiHouse project.

If at any time you receive an email from us and wish to stop receiving any emails in future, please contact us or use the ‘unsubscribe’ button in the email.


To make our website more useful, we may use analytics. This includes the use small data files on your computer or mobile phone, known as cookies; many websites do this. We use this information to measure how people use the website so we can improve it and make sure it works properly. Below, we give more information on which cookies we use.

Measuring website usage (Google Analytics)

We may use Google Analytics software to collect information about how you use this site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information such as what pages you visit, how long you are on the site, how you got here, what you click on, and information about your web browser. IP addresses (the unique string of numbers that identify your computer) are masked (only a portion is stored) and personal information is only reported in aggregate. We do not allow Google to use or share our analytics data for any purpose besides providing us with analytics information.

You can opt opt out of Google Analytics cookies

If you want to disable advertising-based tracking, you can adjust your Google Ads Settings, or opt out of advertising-based tracking across a number of providers in one go using the Network Advertising Initiative’s opt-out form.

Rest assured, we only track usage data for one reason: to help us understand how we can make the site work better for its users.

How we protect personal information

We protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Your right to access 

You may contact us at any time to ask to see what personal data we hold about you.

Your right to be forgotten

You may have your personal information removed or corrected at any time by contacting us to make your request.

Your right to object

The General Data Protection Regulation gives you the right to object to our processing of your personal information and to ask us to stop processing it. However, it also gives us the right to continue to process it if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms. To exercise your right to object, you can contact us, giving specific reasons why you are objecting to the processing of your personal data. These reasons should be based upon your particular situation.

Your right to complain

If you believe that we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner’s Office. You can report a concern here (but please do contact us first, so that we can try to address your complaint).

© Open Systems Lab 2022

The WikiHouse project is 
maintained by Open Systems Lab, a non-profit company 9152368 registered in England & Wales

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